When a network technician is summoned to a client’s office to fix a problem, he or she brings tools such as protocol analyzers, PC utilities and cable and network testers. Sometimes, the network administrator will not be able to understand the full scope of the problem, and the tools he or she has will be insufficient.
wants to make the lives of network administrators and technicians everywhere just a little easier. The company recently announced it will soon be releasing the OneTouch AT Network Assistant, an all-in-one Gigabit Ethernet trouble shooter.
Mark Mullins, marketing manager at Fluke Networks, explained that the device offers a number of valuable tools for network administrators and technicians who work in the field. With the OneTouch AT Network Assistant, network specialists can configure whichever tests they need to run on the network. The tests take only a minute to run. Without this device, Mullins noted that performing network tests can take an hour.
The results of the tests appear on the device’s touch screen. Networks receive pass/fail marks on performance. Users can obtain performance measurements to determine whether the network is operating at peak levels of operation. The measurements, which Mullins called “highly detailed,” allow the user to troubleshoot both wired and WiFi networks. Mullins pointed out that the WiFi network tests show problems such as bandwidth hogs and overloaded channels.
Fluke’s OneTouch AT Network Assistant offers another innovative feature: the ability to collaborate to solve network problems. Network security staff or other remote parties can access the OneTouch interface through their browsers. Once they have accessed the system, remote users have the option of controlling the device and solving the problem themselves. Remote users do not need to use their computer to access the OneTouch interface; they can log in with a mobile device.